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Evidence Requests (PBC)

Evidence requests (also called PBC — "Prepared By Client") let you formally request documents and information from management or process owners. Recipients receive a secure email link to upload their evidence.

Creating an evidence request

  1. Go to the Evidence Requests sub-tab in the Execution tab
  2. Click Create Request
  3. Fill in:
    • Recipient — Name and email of the person you're requesting from
    • Items — List of specific documents or information needed
    • Deadline — When you need the evidence by
    • Message — Any additional context or instructions

LOQI can also generate PBC items using AI based on your audit program — click Generate Items to get suggested requests.

Sending the request

  1. Review the request details
  2. Click Send
  3. The recipient receives an email with a secure link
  4. They click the link to access the PBC portal — no LOQI account needed

The PBC portal

Recipients see a simple, secure page where they can:

  • View the list of requested items
  • Upload files for each item
  • Add comments or notes
  • Submit their response

Tracking submissions

Back in LOQI, you can track the status of each request:

StatusMeaning
SentRequest sent, awaiting response
Partially SubmittedSome items uploaded, others pending
SubmittedAll items uploaded by the recipient
ReviewedYou've reviewed the submitted evidence

Reviewing evidence

When evidence is submitted:

  1. Open the request to see uploaded files
  2. Review each document
  3. Accept the evidence or request additional items
  4. Accepted evidence is linked to the relevant procedures

Sending reminders

If a deadline is approaching or has passed, click Send Reminder to notify the recipient again.