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Evidence Requests (PBC)

Evidence requests (also called PBC — "Prepared By Client") let you formally request documents and information from management or process owners. Recipients receive a secure email link to upload their evidence.

Creating an evidence request​

  1. Go to the Evidence Requests sub-tab in the Execution tab
  2. Click Create Request
  3. Fill in:
    • Recipient — Name and email of the person you're requesting from
    • Items — List of specific documents or information needed
    • Deadline — When you need the evidence by
    • Message — Any additional context or instructions

LOQI can also generate PBC items using AI based on your audit program — click Generate Items to get suggested requests.

Sending the request​

  1. Review the request details
  2. Click Send
  3. The recipient receives an email with a secure link
  4. They click the link to access the PBC portal — no LOQI account needed

The PBC portal​

Recipients see a simple, secure page where they can:

  • View the list of requested items
  • Upload files for each item
  • Add comments or notes
  • Submit their response

Tracking submissions​

Back in LOQI, you can track the status of each request:

StatusMeaning
SentRequest sent, awaiting response
Partially SubmittedSome items uploaded, others pending
SubmittedAll items uploaded by the recipient
ReviewedYou've reviewed the submitted evidence

Reviewing evidence​

When evidence is submitted:

  1. Open the request to see uploaded files
  2. Review each document
  3. Accept the evidence or request additional items
  4. Accepted evidence is linked to the relevant procedures

Sending reminders​

If a deadline is approaching or has passed, click Send Reminder to notify the recipient again.